This is a public server intended only for the provisioning of Polycom IP phones at the direction of Poly support. This service is not intended to serve as the primary provisioning service in a customer environment. If you use this service, please ensure you remove the provisioning configuration promptly from your phone at the completion of the process.
By using this service to upgrade or downgrade your phone you are accepting our End User License Agreement.
Issues around Error application not present or Error Application not Found please check here.
To provision your Poly IP phone:
456) > Administration Settings > Network Configuration > Server MenuBoot Server to Static, and BootSrv Type to IP Address
Server Type to HTTP, and Server Address to 3.21.33.106/package_name (see packages available below)Please make sure the software version you are trying to load is compatible with your model phone by first checking the release matrix:
Important notice: Using this server to provision your phone may erase all preferences and restore all settings to their factory default values.
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/4011
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/4013
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/4014
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/4015
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/547
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/570r
This package flashes software to your phone.
Package details:
Package location: http://3.21.33.106/580
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/585
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/590
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/590ad
This package flashes software to your CCX phone.
Package details:
Support documents:
Package location: http://3.21.33.106/5913
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/591aa
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/591ac
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/592
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/592aa-Plus
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/592aa
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/592ab
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/593
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/593aa
This package flashes software to your Trio 8800.
Package details:
Package location: http://3.21.33.106/593ab
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/594
This package flashes software to your Trio 8800.
Package details:
Package location: http://3.21.33.106/594ab
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/595
Trio Rev AA
Package details:
Support documents:
Package location: http://3.21.33.106/595aa
Trio Rev AB
Package details:
Support documents:
Package location: http://3.21.33.106/595ab
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/596
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/600c
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/610
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/612
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/620
CCX Series 400 500 600 700
Package details:
Support documents:
Package location: http://3.21.33.106/6221.1428
This package flashes software to your phone.
Package details:
Support documents:
Package location: http://3.21.33.106/630
This is for VVX Series Phones
Package details:
Support documents:
Package location: http://3.21.33.106/631
This is for VVX Series Phones
Package details:
Support documents:
Package location: http://3.21.33.106/640
C60 593
Package details:
Support documents:
Package location: http://3.21.33.106/C60_593
C60_595
Package details:
Support documents:
Package location: http://3.21.33.106/C60_595
C60 7.0.0
Package details:
Support documents:
Package location: http://3.21.33.106/C60_700
C60_7.0.1
Package details:
Support documents:
Package location: http://3.21.33.106/C60_701
C60_7.0.2
Package details:
Support documents:
Package location: http://3.21.33.106/C60_702
C60_7.0.3
Package details:
Support documents:
Package location: http://3.21.33.106/C60_703
CCX 400
Package details:
Support documents:
Package location: http://3.21.33.106/CCX400_702
CCX 400
Package details:
Support documents:
Package location: http://3.21.33.106/CCX400_703
CCX 500
Package details:
Support documents:
Package location: http://3.21.33.106/CCX500_702
CCX 500
Package details:
Support documents:
Package location: http://3.21.33.106/CCX500_703
CCX 600
Package details:
Support documents:
Package location: http://3.21.33.106/CCX600_703
CCX 700
Package details:
Support documents:
Package location: http://3.21.33.106/CCX700_703
Trio_8300 7.00
Package details:
Support documents:
Package location: http://3.21.33.106/Trio8300_700
Trio_8300 7.01
Package details:
Support documents:
Package location: http://3.21.33.106/Trio8300_701
Trio_8300 7.03
Package details:
Support documents:
Package location: http://3.21.33.106/Trio8300_703
Trio_8500 7.01
Package details:
Support documents:
Package location: http://3.21.33.106/Trio8500_701
Trio_8500 7.0.2
Package details:
Support documents:
Package location: http://3.21.33.106/Trio8500_702
Trio_8500 7.0.3
Package details:
Support documents:
Package location: http://3.21.33.106/Trio8500_703
Trio_8800 7.01
Package details:
Support documents:
Package location: http://3.21.33.106/Trio8800_701
Trio_8800 7.0.2
Package details:
Support documents:
Package location: http://3.21.33.106/Trio8800_702
Trio_8800 7.0.3
Package details:
Support documents:
Package location: http://3.21.33.106/Trio8800_703
This is for VVX Series Phones
Package details:
Support documents:
Package location: http://3.21.33.106/644