Click the ICON to go to
Polycom Support pages
Welcome to the Polycom VoIP Phone
Provisioning Server
Getting Started
This is a publicly accessible server intended only for use
of provisioning, upgrading, or downgrading the software of Polycom IP phones
with stock Polycom software and configuration files.
Multiple 'stock' directories exist with different versions of SIP, UC, and BootROM software, and are named according to the SIP or UC software version contained within. These directories are completely stock; no changes should be made to any configuration files within.
Each directory contains an ABOUT.TXT to indicate which SIP and BootROM software versions exist within that directory.
To Provision Your Polycom VoIP
Phone:
1. From the phone's local menu interface, press Menu
> Settings > Advanced (default password: 456) > Administration
Settings > Network Configuration > Server Menu.
2. Configure your DHCP menu:
On
3.x Phones: Main Menu > Settings
> Advanced > Admin Settings > Network Configuration > DHCP Menu
On 4.x/5.x phones: Main Menu > Settings > Advanced > Admin
Settings > Network Configuration > Provisioning Server > DHCP Menu set
the following:
Boot
Server: Static
BootSrv
Type: IP Address
(Once
phone is upgrade, please remove the IP address from the phone!!!)
3. From the Provisioning Server menu set: Server
Type: HTTP
a.
"Please make sure that the firmware version is compatible
with your model by checking these documents:
SoundPoint IP phones and SoundStation IP/Duo phones -
Software Release Matrix:
http://downloads.polycom.com/voice/voip/sip_sw_releases_matrix.html
b.
VVX phones and SoundStructure VoIP interface -
Software Release Matrix:
http://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html
4.
Next input Server Address as voipt2.polycom.com or IP Example to load the latest SIP 4.06 = voipt2.polycom.com/406
a. Note voipt2.polycom.com can be
entered in IP form, enter: Example 140.242.64.35/560 for convenience.
5. Unless
otherwise instructed by VoIP Support, do not change Server User or Password.
(Optional):
Specify a directory for the SIP or UC software version you wish the phone to
provision, as listed below.
IMPORTANT NOTE: Using this server to provision your phone will erase all preferences and will restore all settings to their Factory Default Values! ALL SETTINGS WILL BE LOST!!
Available Software
Directories:
Please click here for a current list of available
software directories.
Additional Resources:
Polycom VoIP Support
Contact(s):
This page is NOT intended to be
any one customers boot or provisioning server.
This site is for phone testing and reloading at the direction or PGS T2
support technicians. Please ensure you clear the pointers to this server post
testing and correcting of any phone software’s’.
Please contact Admin: logs@polycom.com and put VoIP T2 Provisioning Server help
in the subject line to get to the Admin’s of this customer facing server.
Phone: (for Certified Resellers with a valid CPC code) 1-888-248-4143
© Polycom, Inc. All rights reserved.