Welcome to the Polycom VoIP Phone Provisioning Server

Getting Started

This is a publicly accessible server intended only for use of provisioning, upgrading, or downgrading the software of Polycom IP phones with stock Polycom software and configuration files.

Multiple 'stock' directories exist with different versions of SIP, UC, and BootROM software, and are named according to the SIP or UC software version contained within. These directories are completely stock; no changes should be made to any configuration files within.

Each directory contains an ABOUT.TXT to indicate which SIP and BootROM software versions exist within that directory.

To Provision Your Polycom VoIP Phone:

1. From the phone's local menu interface, press Menu > Settings > Advanced (default password: 456) > Administration Settings > Network Configuration > Server Menu.

2. Set Server Type to HTTP

3. Input Server Address as voipt2.polycom.com Example to load the latest SIP 4.04 = voipt2.polycom.com/404

a. voipt2.polycom.com can be entered in IP form: 140.242.64.35/ for convenience.

4. Unless otherwise instructed by VoIP Support, do not change Server User or Password.

(Optional): Specify a directory for the SIP or UC software version you wish the phone to provision, as listed below.

IMPORTANT NOTE: Using this server to provision your phone will erase all preferences and will restore all settings to their Factory Default Values! ALL SETTINGS WILL BE LOST!!

Available Software Directories:

Please click here for a current list of available software directories.

Additional Resources:

Polycom VoIP Support Contact:

Web: Polycom Support Portal

Phone: (for Certified Resellers with a valid CPC code) 1-888-248-4143